| HCL Technologies | |
|---|---|
| Type | Public (BSE: 500179,BSE: 532281) |
| Founded | 11 August 1976[1] |
| Headquarters |  Noida, UP, India |
| Key people | Shiv Nadar, Founder, Chairman, CSO Vineet Nayar - CEO Ranjit Narasimhan - President, BPO Division |
| Industry | Information Technology Services |
| Revenue | ▲USD 1.4 Billion |
| Employees | ~42,000 (2007) |
| Website | HCL Tech Website |
is India’s 5th largest [2] and a leading global IT Services companies, providing software-led IT solutions, remote infrastructure management services and BPO. Having made a foray into the global IT landscape in 1999 after its IPO, HCL Technologies focuses on Transformational Outsourcing, working with clients in areas that impact and re-define the core of their business. The company leverages an extensive global offshore infrastructure and its global network of offices in 16 countries to deliver solutions across select verticals including Financial Services, Retail & Consumer, Life Sciences (Clinical Research services in CDM and Biostatistics) & Healthcare, Aerospace, Automotive, Semiconductors, Telecom and MPE (Media Publishing & Entertainment). For the fiscal year ending June 30, 2007, HCL Technologies, along with its subsidiaries recorded revenues of US $ 1.4 Billion and employed 42,000 professionals [3] .
In early 2006 HCL Technologies won a $300 million contract described as one of the biggest Indian outsourcing contracts at that time, a three-year deal with European electronics retailer DSG which operates Dixon's stores in the UK [4]. The deal includes services such as custom applications development and maintenance, infrastructure management and data center hosting.[citation needed]
On 20 December 2006, HCL announced a US$200 million deal with the British arm of European insurer, Skandia. Skandia UK will outsource application optimization, including development, maintenance and support and remote infrastructure management to HCL. It is said to be one of the largest offshoring deals in insurance.[5]
During 2005-06, HCL announced three other large multi-service, multi-year deals: Celestica, Teradyne and Autodesk[1].
HCL Infrastructure Services Division (also known as HCL Comnet), specializes in remote IT infrastructure management services.
HCL BPO Services provides a comprehensive range of Voice/Web base Contact and Front Office Services that span Collections, Sales & Marketing, Technical Help Desk and Customer Care. It represents HCL Technologies’ most significant strategic business extension and investment to date. HCL BPO Services currently operates out of various locations in India, Malaysia and Northern Ireland.
In 2006, HCL Technologies was ranked #1 among the "Best Performing IT Services Firms" in India while the company's Infrastructure Services Division was awarded the #2 rank worldwide. These rankings were awarded on the basis of a survey - Global Services 100 - conducted by Global Services magazine in association with NeoIT, an outsourcing advisory firm. (Source: http://www.globalservicesmedia.com/Content/general200705211097.asp )
In 2007, HCL Technologies was ranked by The Black Book of Outsourcing as the #1 Infrastructure Management Services Outsourcing vendor in the world, ahead of vendors such as IBM, Accenture and EDS. HCL was also mentioned as the only India based vendor in the Top 10 in these rankings.
HCL's innovative HR practices, including its famous "Employee First" policy, have been the subject of case studies by the Harvard Business School (August 2007) and the London Business School (Spring 2007). In its issue dated November 19, 2007, Business Week recently featured HCL in an article titled "The Employee is Always Right", which talks about HCL's "Employee First" policy. (Source: http://www.businessweek.com/magazine/content/07_47/b4059064.htm?campaign_id=rss_null )
SMT program
SMT Program is a management program in HCL Technologies that provides a fast track program with the philosophy of ‘Catching them young and setting their minds on fire’. The program was formally initiated by ex-HCL HR and BPO Head, Sujith Bakshi in 1985 based on success achieved with IIM graduates by HCL in 1970s. The managers from the SMT batches have been credited with various successes over the years including setting up of NIIT, various JVs and transnational divisions (Singapore - 1981).[6] The current CEO of HCL Technologies (software division) - Vineet Nayar is an SMT from the Batch of 1985.
References
- ^ HCL Technologies was split-off from HCL, the parent company in late 1990s
- ^ How Indian companies can adapt to a rising rupee International Herald Tribune, September 3, 2007
- ^ http://www.hcl.in/attachment/Q4FY07.pdf
- ^ "The World's Most Modern Management - in India", CNNMoney.com, 14 April 2006
- ^ India's HCL Tech wins US$200 million outsourcing order from European insurer Skandia - Business - International Herald Tribune
- ^ Faster, Stronger, Hire. The Economic Times (2001-10-30). Retrieved on 2007-07-10.
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